Saturday, December 6, 2008

Review for the Sanyo HEC-SR1000K Massage Chair Recliner

By James Knolan

Sanyo has a full range of massage chairs in their product line. We are going to take an in depth view of the entry level model for Sanyo. The model SR 1000K is the subject of this product review. Our reviews are systematic and we judge any massage chair is five critical areas. We give a point rating of up to twenty points per area for a total possible score of 100. This is the SR-1000K massage chair recliner by Sanyo.

Warranty Coverage & Customer Service: We start with the warranty coverage because this is your long term protection. Massage chairs are complex machines and obtaining sufficient warranty coverage is always advised. Sanyo covers the SR-1000K recliner with the following warranty: You get 3 years coverage for the roller mechanism, 1 year labor coverage, 1 year parts coverage and 1 year in home service coverage. This is a great warranty for an entry level massage chair. Sanyo also has moved to a national call center which has also improved customer service. We rate the warranty coverage and customer service a 19.

Comfort & Ergonomics: The science of ergonomics is the study of things can be designed to fit the human body. In other words, we have natural ranges of motion and buttons, controls, etc. need to be within those ranges. The buttons on the remote are a decent size for most fingers. The main power is located on the side of the chair which is ergonomic but you still have to remember. The leg rest has a foot extension that needs to be flipped by your feet. Sanyo could work these things out a little better in our opinion. We give it a 17 overall.

Ease of Use: The advance of electronics is just simply amazing. However with this amazing advance come other challenges. All the new features that are in massage chairs must be learned and the user must figure out how to use them all. This is where the design becomes of paramount importance. The remote for the SR1000 seems to have more steps than needed to obtain the massage you want. We give this massage chair a 16 for this category.

Key Features: This massage chair comes with the Sanyo stiffness detector. The stiffness detector uses technology borrowed from lie detectors. The stiffness detector in the SR 1000 can sense tightness in the muscles of the body and other points of stress. The user holds the side of the remote and the chair can detect these areas of stiffness. The chair will then target these areas for relief. The other interesting feature is the shape sensor. The shape sensor takes a measurement of the position of the shoulders. The chair then identifies where the shoulders are at and adjusts the massage accordingly. The rollers width will then become less when it gets to your shoulders and for your neck area. These are some advanced electronic features that are unique to Sanyo. We give a rating of 18 for key features.

Massage Therapy: The SR-1000 comes with automatic and manual massage techniques. The automatic massages are named Recovery and Relax. Relax is a soothing type massage and Recovery is more vigorous for after more strenuous activity. The manual massages come with 3 massage techniques but also have two stretching capabilities. The stretching can be used in combination with the 3 massage techniques. The leg rest is capable to massage both the calves and the feet providing virtually a full body massage capability. The SR1000 earns a 17 for its massage therapy.

The SR-1000 massage chair by Sanyo earns an 87 out of 100 points in our review. The warranty coverage is very good for an entry level model. The massage therapy is done pretty well and is effective. We would like to have seen more automatic programs to enhance the variety of massage treatments. The advanced electronic features are novel, but may have caused some tradeoff in the massages that were designed in to meet the price point. This is a good chair and if you are looking for something in this range, then it is worth considering. - 15343

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